Shipping
We want our customers to know that your orders will be shipped out as soon as possible. Some products/materials may take longer to come in than others depending on stock availability and shipping delays. We will do our best to get your packages to you as quickly and efficiently as possible. Please allow 5-10 business days for orders to ship. Thank you for your patience during this time. We appreciate you!
Returns
It is important to us that you have a happy shopping experience with our company. However, we understand that some products may not be quite what you were looking for. Whether it is an exchange, or a return, we want to make this process as simple and easy as possible for you. We will issue a full refund for any products returned as long as the requirements listed below are met.
Requirements for returns & exchanges
Returns and exchanges are accepted within 30 days after you receive your order if they are in the original packaging, unwashed, undamaged, and in the same condition the product arrived in.
We will not accept/refund the returned product if there is damage to the product.
If you have any additional questions about our returns policy, or anything else, please contact us through contact page.
Thank you for shopping with Rainbow Alien!